Privacy and cookies.

Azili GmbH, Burgenlandstraße 19, 6020 Innsbruck. Shop: teleplanet Sillpark, Museumstraße 38, 6020 Innsbruck. Contact for privacy questions: sillpark@teleplanet.at, phone +43 676 930 87 37.

• No tracking, no analytics services, no advertising or marketing cookies.
• Fonts are served from our own server – no connection to Google Fonts.
• The map starts as an image from our server. The interactive Google map only loads with your consent.
• WhatsApp and Instagram are links only. A connection is made only when you tap the link yourself.

azili.at and rep.azili.at run on a server of netcup GmbH, Emmy-Noether-Straße 10, 76131 Karlsruhe, Deutschland in a data centre in the European Union. When a page is opened, the server processes technically necessary data such as IP address, time, requested address and browser details in order to deliver the page and keep operations secure. The legal basis is our legitimate interest (Art. 6 (1) (f) GDPR). We do not keep access logs with IP addresses.

When you call us, write to us or send a WhatsApp message, we process your name, contact details and message in order to reply (Art. 6 (1) (b) or (f) GDPR). We delete the data once your request is settled and no statutory retention obligation applies.

WhatsApp and Instagram are only linked on our website; no content is embedded. When you open a link, a connection to Meta Platforms Ireland Limited, Merrion Road, Dublin 4, Irland is made. Meta processes data under its own terms, including in the USA. If you do not want that, call us or send an email.

If you write to us via the contact form, we process your name, email address, optionally your phone number, the selected topic and your message in order to reply (Art. 6(1)(b) or (f) GDPR). The message is not stored on our web server; it is sent as an email to our mailbox. Our email provider is World4You Internet Services GmbH, Hafenstraße 47–51, 4020 Linz, Österreich. We delete the message once your enquiry has been dealt with and no statutory retention obligation applies.

To protect against spam and abuse, the form contains an invisible check field and a time-limited security token. We also limit the number of messages: your IP address is converted with a secret key into an irreversible hash, kept only in memory and deleted after 60 minutes (Art. 6(1)(f) GDPR). The form does not set any cookies.

By default we show a map image based on OpenStreetMap data that is stored on our own server. No data is transferred to third parties.

Only if you agree in the cookie notice, in the privacy settings or directly on the map do we embed Google Maps. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland. When the map loads, in particular your IP address, browser data and the page you are on are transferred to Google; Google may use cookies or similar technologies on your device. A transfer to Google LLC in the USA is possible; it is certified under the EU-US Data Privacy Framework (Art. 45 GDPR).

The legal basis is your consent (Art. 6 (1) (a) GDPR, § 165 (3) TKG 2021). You can withdraw it at any time with effect for the future in the privacy settings. If you tap „Plan route“, you are forwarded to Google Maps; from then on Google's privacy terms apply.

For repairs, purchases and contracts we process the data required, such as name, contact details, device, serial number or IMEI, fault description and billing data. The legal bases are performance of a contract (Art. 6 (1) (b) GDPR) and legal obligations (point c). We keep accounting records for seven years (§ 132 BAO).

We only access data on your device as far as needed for the repair or a data transfer you asked for. Please back up your data before handing in your device. If you sign up for a tariff or device protection, we pass the necessary data to the relevant contract partner, such as the network operator or Wertgarantie; their privacy notices apply in addition.

teleplanet Sillpark is a post partner. For postal and bank99 services you use with us, such as sending or collecting parcels or banking services, Österreichische Post AG or bank99 AG process your data; their privacy notices apply.

To check the status, you enter the order number and code from your receipt. Only device, reported fault, progress, dates and notes from our team for that order are shown – no contact details and no prices.

To prevent abuse we count failed lookups. For this your IP address is converted with a secret key into a hash value that cannot be reversed, kept in memory only and deleted when the 15-minute window ends (Art. 6 (1) (f) GDPR). rep.azili.at does not set cookies.

When you enter the giveaway, we process your code, your name, your email address and – if provided – your phone number to check your entry, draw and notify the winners and hand over the prizes (Art. 6 (1) (b) GDPR). We compare your name with the name the code was issued to in the shop. We delete entry data no later than one year after the draw, unless a statutory retention obligation applies.

On Instagram we name winners only with their first name and the initial of their last name. If you agreed to the newsletter, we keep your email address until you withdraw (Art. 6 (1) (a) GDPR). To prevent abuse we count entry attempts per IP address; the address is only kept as a hash value that cannot be reversed and discarded after one hour (Art. 6 (1) (f) GDPR).

You have the right of access, rectification, erasure, restriction of processing, data portability and objection (Art. 15–21 GDPR). You can withdraw consent at any time with effect for the future. Just write to us at sillpark@teleplanet.at.

You can also lodge a complaint with the supervisory authority: Österreichische Datenschutzbehörde, Barichgasse 40–42, 1030 Wien, https://www.dsb.gv.at.

We do not use cookies for advertising, analytics or marketing. Technically necessary storage is allowed without consent. For external content – currently only the interactive Google map – we ask for your consent on your first visit; without it no connection to Google is made.

„tp-consent“ (local storage, our own website): stores your choice in the cookie notice – version, time and whether Google Maps may be loaded. The entry is not sent to our server; after 12 months we ask again.

Cookies from Google (e.g. NID, AEC, SOCS): only after your consent, for operating the map, settings and abuse protection; storage period according to Google. After you withdraw consent, Google cookies already set stay in your browser until you delete them there.