General terms and conditions.

These terms apply to the sale of phones and accessories, the fitting of screen protectors and data transfers in the teleplanet Sillpark shop. For consumers, the mandatory provisions of the Consumer Protection Act (KSchG) and the Consumer Warranty Act (VGG) apply; these terms do not restrict them.

Separate repair terms apply to repairs: Repair terms on rep.azili.at

Contracts are concluded in the shop when you buy a product or service. All prices are in euros including VAT. The price we tell you in the shop is the one that applies.

For a data transfer, we move content from your old to your new device while you are present and with your consent. Please back up your data beforehand; data loss cannot be ruled out technically in every case. We are only liable for data loss in cases of intent or gross negligence. You enter passwords yourself.

The statutory warranty applies to goods purchased. Manufacturer's guarantees exist in addition and are subject to the respective manufacturer's terms; your statutory rights remain unaffected.

You conclude mobile contracts with the respective network operator (e.g. Magenta, Drei); their terms apply. You conclude device protection with the respective provider (e.g. Wertgarantie); their terms apply.

Payment is made in the shop. You can see which payment methods are available at the till.

For contracts you conclude in the shop, there is no statutory right of withdrawal under the Distance and Off-Premises Contracts Act (FAGG). An exchange is only possible if we agree to it in the shop in the individual case. Your statutory warranty rights remain unaffected.

We are liable for damage caused by intent and gross negligence. Liability for slight negligence is excluded – except for personal injury and, towards consumers, damage to items we have taken on for processing (§ 6 para. 1 no. 9 KSchG).

Austrian law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, the statutory place of jurisdiction applies (§ 14 KSchG).