Returns & disposal.

Electrical and electronic devices do not belong in residual waste – the crossed-out wheelie bin symbol indicates this. They contain valuable raw materials, but also substances that can harm the environment.

You can hand in old devices free of charge at your municipality's collection points and recycling centres. If you buy a new device from us, you can return a similar old device to our shop free of charge.

Waste batteries and rechargeables must not go in household waste. You can hand in portable batteries at our shop free of charge, even without buying anything.

Please only hand in lithium batteries discharged or with taped terminals. Please speak to us first about swollen or damaged batteries – they do not belong in a collection box.

Before you hand in an old device, you are responsible for deleting your personal data: reset to factory settings, remove the SIM and memory card and sign out of accounts such as Apple ID or Google. If you need help, we are happy to show you in the shop.