Personal advice
We explain device protection at the counter.
- Ask your questions directly
- In German, Turkish and English
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Device protection · Wertgarantie
Wertgarantie in Innsbruck advice in the shop.
teleplanet Sillpark is a Wertgarantie partner. If you want to protect your phone or tablet, we explain device protection to you in person at the counter – no call centre, no appointment.
Device protection
If something does happen.
A drop, a cracked display, a glass of water – device protection can cover the costs. What exactly is covered is set out in Wertgarantie's terms.
Phone and tablet
Protection is available for both.
- What is covered is in the terms
- We go through them with you
Your device
Newly bought or in use for a while.
- We take a look at your device
- And tell you whether it qualifies
Premium
This decides what your protection costs.
Which device protection suits your device depends mainly on these points.
Why there are no prices herePremiums and terms are set by Wertgarantie and may change. We show you the current offer for your device in the shop.
- 01
How old is your device?
Newly bought or in use for a while – the age helps decide which protection is possible.
- 02
What did it cost new?
The original price of your device plays a role in the classification.
- 03
Which protection suits you?
We talk it through together – calmly and without pressure.
How it works
Three steps to an overview.
- 01
Drop by
With your phone or tablet, no appointment – at the Sillpark, 1st floor.
- 02
Get advice
We explain which protection could suit your device and what the terms say.
- 03
Decide in your own time
You decide whether and which device protection is right for you.
Note: the provider of the device protection is Wertgarantie. Only their terms apply; we advise you on them in the shop.
FAQ
Quick answers.
What is Wertgarantie?
Device protection for phones and tablets. What exactly is covered is set out in Wertgarantie's terms – we go through them with you in the shop.
Can I also protect a used phone?
That depends on the device. Bring it in – we take a look and tell you whether it qualifies.
How much does device protection cost?
That depends mainly on the age and original price of your device. We show you the current offer in the shop.
Is advice also available in Turkish or English?
Yes. We advise you in German, Turkish and English.
Do I need an appointment?
No. Just drop by: teleplanet Sillpark, 1st floor (OG1), Museumstraße 38, 6020 Innsbruck. Open Mon–Fri 9–19 · Sat 9–18.
Also here
Also in our shop.
New phone, plan, accessories – and someone who sets it all up for you. No appointment, no shipping box.
Sillpark · OG1
Drop by – no appointment.
teleplanet Sillpark, Museumstraße 38, 6020 Innsbruck, on the 1st floor of the Sillpark. On the mall directory we are listed as “Teleplanet & Postpartner”.
- Mon – Fri
- 9:00 – 19:00
- Saturday
- 9:00 – 18:00
- Sunday
- Closed